Return Policy - DeathByZero
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Return Policy

RETURNS AND REFUND POLICY

Australian Orders

We offer a full refund on all online purchases returned in the condition in which they were sold within 14 days and offer an exchange, or giftcard when an exchange has not been requested, on garments returned within 28 days.

Any items returned for refund after 14 days but still within 28 days will be refunded via giftcard.

If you have simply changed your mind, any items returned after 28 days will be refused and returned to you.

PLEASE NOTE WE DO NOT REFUND OR EXCHANGE ON SALE ITEMS

To return an item please email enquiries@deathbyzero.com

Death by Zero cannot be held liable for the cost of postage for returns, nor any items lost during post. To ensure your returned items arrive safely, please use express post or registered post.  Of course, if an item happens to be faulty or we have sent you the wrong product then House Of Tees will cover the cost of posting the item back. For exchanges please supply a prepaid satchel for us to send out your exchange. 

Please Note: The item(s) you are returning must include original tags and must not have been worn, altered of washed.

Our return policy is in addition to other rights that you may have as a consumer to return the product under the Australian Consumer Law or other consumer law.

International Orders

Customers purchasing from Death by Zero outside of Australia will be entitled to the same refund/exchange policies, however faulty/incorrect items will need to be sent back at your cost and Death by Zero will issue a voucher for use on our site to cover any cost incurred. 

For further info about any of our policies please contact enquiries@deathbyzero.com